You can change a trackers name at any time in the trackers settings by pressing the button in the lower right corner in the app. Per default, the name will be visible below the tracker icon at the bottom in the app, and the first letter in the name will be visible in the tracker icon.
If you have multiple trackers, you may want to differentiate them by color and icons. You can select different colours and set individual icons that for example show that the tracker is in a car, caravan or boat.
Serial and Custom attributes
The Serial and Custom attribute fields are only relevant to enterprise users that wish to group or tag trackers.
Battery level estimate and Position update count
You can see a numerical estimate of a trackers battery level in the Device info section of the trackers settings. Please note that it is just an estimate.
The battery level estimate is calculated based on number of position updates (tracks), time on standby and how long it takes to find the trackers position. It is not technically feasible to measure the current battery level due to the chemical composition of the batteries.
The bars in the battery estimate icon show battery level estimates in increments of 25%, so even if it is in the red, it may still have plenty of power left for your purposes.
Signal status indicators
There are two signal status indicators in the app and they both show the GPS signal status, not the network signal status. Signal strength is determined by the amount of dense materials around the tracker that can interfere with GPS signals. This includes concrete, metal and dirt, but glass, plastic and wood is easily penetrated by GPS signals.
The "Bad signal" indicator and 1 bar on the signal strength indicator means that the tracker failed to use GPS to find its position and used an alternate location service, which can be very inaccurate. The low precision of the alternate location service is because it is provided by the data network.
The bad signal status is also indicated on the map with a larger opaque circle around the tracker.
The "No signal" indicator and no bars of signal strength means that the alternate location service also failed and the tracker cannot even estimate its position.
Registration date, Firmware version and IMEI number
The registration date is the date that the QR code on the tracker was scanned and the tracker was registered to your account.
The firmware version is the iteration of the software on the hardware that controls tracker behaviour.
The IMEI number is the unique identifier for your tracker in our database. It is the first 15 digits in the ID number written on your tracker and contained in the QR code on the tracker. The last 5 digits are a one time use pin code that is irrelevant when the tracker is already registered.